Throughout 2015, the nursing and support team continued to provide holistic health and social care of a personal, individualised and measurable quality to all our residents and patients. Strengthening quality and safety systems was a key priority in our aim to deliver the highest standards of care.
An internal and external recruitment campaign enabled us to provide for the expansion of our rehabilitation bed numbers and strengthen our nurse management structure in order to provide for clinical quality risk and patient safety management.
We continue to actively manage risk both clinical and non-clinical and facilitate patient and resident safety by promoting a culture of proactively monitoring and analysing information from incident reporting, incident reviews, satisfaction surveys, risk registers and clinical audit. Key performance indicators in relation to incident management and reporting are monitored monthly and targets for compliance set.
Health and safety issues are managed by the hospital’s Health and Safety Group. We commenced self-evaluation against the National Standards for Safer Better Healthcare which will result in an action plan for implementation on completion.
EDUCATION AND TRAINING
Undergraduate student nursing placement continued with BSc student nurses carrying out their placement for Care of the Older Person. The team also hosted international students. Clinical practice updates and in-service training was provided in medication management, end of life care, pressure ulcer prevention & wound management, nutrition & swallowing. Staff received training in areas such as health and safety, abuse awareness, infection control, hand hygiene and fire training.
Nursing staff attended the International Association of Gerontology and Geriatrics (IAGG) Conference in April. The RHD submitted two research papers which were accepted for poster presentation.
A number of patient engagement and education projects have been completed throughout the year. The team led by the Nursing Quality Manager developed information leaflets on falls prevention and pressure ulcer prevention for patients, residents, carers and relatives. Information from audits and quality initiatives are shared with patients, relatives and staff on information boards on each unit.
CLINICAL QUALITY IMPROVEMENT IN 2015
There has been strong emphasis on quality improvement throughout the hospital with a number of successful projects taking place. All of these projects are multidisciplinary in nature. We continued to implement the FallSafe quality improvement project introduced in 2014. This project led by our Nursing Quality Manager involves educating and supporting staff to reliably deliver falls prevention, interventions and assessments through care bundles.